Privacy policy

Privacy Policy
We are serious about protecting your identity and personal information. Our privacy policy applies to the personal information we collect in store, through our website at scrapbookcentrale.ca, and through our customer relationships. At Scrapbook Centrale, we respect our customers. We understand your concerns about privacy, so we have posted this privacy policy to inform you what personal information we collect, how it is treated, what choices you have regarding our use of your information and how you may access your personal information.
For more information about the Terms of Use for this site, please visit our legal page.

COLLECTION AND USE OF PERSONAL INFORMATION
You can browse in our stores or on our Website without giving us any personal information.
We may collect personal information when you:
1. Purchase, order, return or exchange merchandise;
2. Register on our Website;
3. Submit a comment or question to customer service via e-mail.
Shopping at Scrapbook Centrale: For purchases made on our Website, we collect your billing address shipping address, telephone number, and email address.
We want to contact you only if you want us to. You are free to choose at any time not to receive our promotional communications by clicking the “Unsubscribe” button that appears at the bottom of our e-mails or by contacting us.
Online Registration: Some of the features available on our Website may require you to register. When you register, we collect your first and last name, email address and a password that you select in order to provide and otherwise administer the service you requested.
Customer Service: When you submit a comment or question to customer service via e-mail, or when you visit our Store, we may collect personal information such as your name, e-mail or mailing address and/or a phone number in order to respond to your comment or question. We also collect various types of information that you provide in order to allow us to answer your question.

DISCLOSURE OF PERSONAL INFORMATION
Except as otherwise set out herein, we will not disclose, trade, rent, sell or otherwise transfer personal information about our customers to any third party without consent.
Service Providers: We may transfer your personal information to third parties who provide services on our behalf, such as process payments, host our Web site, send email or other communications on our behalf.
These service providers are subject to a nondisclosure agreement and to other legal restrictions that govern their use of information we provide them and they are not authorized to use or disclose personal information for any purpose other than to provide services on our behalf or as otherwise required by applicable law.
Legal: We and our service providers must give your personal information in response to a search warrant or any other legally valid inquiry or order or to an investigative body in the case of a breach of an agreement or contravention of law, or as it is required by applicable law.

COOKIES AND WEB BEACONS
Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies help us identify you and may be necessary to provide you with products or services you request. Cookies may also provide us or our service providers with information that we will use to personalize our Web site in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website. Our Website may also use a technology called "tracer tags" or "Web Beacons". This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.

DEACTIVATE ACCOUNT/UNSUBSCRIBE
If you do not want to continue to receive e-mail from Scrapbook Centrale or if you want to deactivate your account, please submit a request electronically by the form on «Contact Us» page. Please allow 10 business days for your request to take effect. We appreciate your patience and understanding in giving us time to carry out your request.

SECURITY OF PERSONAL INFORMATION
We realize that our customers trust us to protect their personal information. We take that task seriously. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Scrapbook Centrale will never ask you for your password in any unsolicited communication.
Notwithstanding the foregoing, you should be aware that, unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, Scrapbook Centrale does not represent, warrant or guarantee that personal information will be protected against loss, misuse or alteration and does not accept any liability for personal information submitted by you, nor for your or third parties’ use or misuse of personal information.
For security reasons and to prevent fraud, orders paid by credit cards through this website will be accepted by Scrapbook Centrale only if the billing name and address match the name and address on the credit card of the buyer. If the information does not match, your order will be refused, even if the transaction was pre-authorized by your bank. In that case, the amount of the order will be available for use only when the credit will be back in your account. This can take from three to five business days.

CHANGES TO OUR PRIVACY POLICY
This Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on the Website. We will treat your personal information in accordance with the Privacy Policy in place at the time of collection of such information, or as you otherwise consent.